Real-time expertise and support. Just a phone call away.
When technology doesn’t work as expected, it can diminish both productivity and employee morale. With our 24/7/365 Help Desk, employees always have a number to call that will quickly connect them with the IT support they need to solve their technology issues.
Our help desk solution provides the following features:
- 24/7/365 support from certified friendly and knowledgeable technicians
- Fast and reliable call resolution
- Remote access and support
- Access to tiered support
- HIPAA and SSAE16 SOC2 compliant
- Indexed logs for critical IT services
- Technicians versed in ITIL best practices